About the Role
Location: Los Angeles, CA (Remote) Compensation: $142,000 - $143,000/YR (Exempt) + benefits
Employment Status: Full-Time; Direct-Hire
Job duties include:
Maintain contact with assigned merchants through on-site visits, direct mail/e-mail and other means as appropriate
Increase visibility, maintain and enhance presence for company within assigned merchant portfolio
Work with marketing team to develop promotions to increase company sales with assigned merchants or Payment intermediaries
Maintain a proactive relationship with major trade organizations and publications that support assigned merchants
Participate as an exhibitor at National trade conferences
Investigate and recommend to management advertising opportunities within assigned merchant portfolio
Develop presentation and collateral material that effectively communicate company products, services and marketing opportunities to merchants within assigned portfolios
Manage assigned merchant relationships to ensure all aspects of company’s enablement have been completed including merchant signage, promotional/advertising opportunities and systems and operational issues
Clearly communicate merchant and industry interests to senior management, as necessary, including any issues that relate to card partnerships and/or acquirer processors
Performs other duties as assigned by management
Requirements
Must have at least 5-7 years of experience in the payments industry
Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel)
Experience delivering client-focused solutions to customer needs
Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
Excellent listening, negotiation and presentation abilities
Strong verbal and written communication skills
BA/BS degree in Business Administration, Sales or relevant field