About the Role
Location: Torrance, CA Compensation: $62,400/YR + benefits
Employment Status: Full-Time; Direct-Hire
Job duties include:
Provide day to day supervision of assigned staff and oversee department activities
Ensure customer satisfaction by promptly and courteously responding to customer inquiries, issues, order processing and billing
Oversee timely customs clearance and delivery to assigned customers
Coordinate shipments with the importer
Gather and analyze data
Ensure the accuracy of all documents, audits and maintain files
Approve vendor invoices
Bill entries to customers
Upload documents to system and process payments
Evaluate the department employee’s efficiency and productivity
Provide constructive and timely feedback to employees, including performance evaluations
Requirements
Must have at least 2-4 years of experience in warehouse operations, trucking/transporation, and/or freight forwarding
Background in logistics coordination
Working knowledge of US Customs procedures and Tradepoint Alliance System
Proficient in verbal and written communication skills
Proficient in interpersonal, negotiation and conflict resolution skills
Decision making and problem solving skills
Strong PC and MS Office skills
Bilingual in Japanese/English is a plus!