About the Role
Location: Torrance, CA Industry: Freight Forwarding Shift: Monday to Friday; 8:30AM to 5:30PM (1 hour lunch) Compensation: $45,000 - $55,000/YR (Clerk Position) + benefits $55,000 - $65,000/YR (Supervisor position) + benefits
Main responsibilities are:
Research and plan the most appropriate route for shipments considering the nature of items and the requirements set by customers
Arrange appropriate packaging considering the climate, weight, nature of goods, costs, delivery and warehousing of goods at the final destination
Obtain, check and prepare any required documentation to meet customer and insurance requirements
Coordinate with third party vendors to transfer items smoothly in accordance with customer requirements
Arrange payment of freight fees and other associated charges
Keep track of shipping status using assigned systems
Issue invoices to customers according to quotation mutually agreed
Update standard operating procedures (SOPs)
Prepare quotations according to customers’ requests; Ensure quotations are competitive and reasonably profitable by negotiating with subcontractors and vendors
Handle, troubleshoot and assist customers in a timely manner to resolve claims
Provide accurate shipping information to custom brokers for timely clearance
Assistant Manager position includes:
Supervise the activities of subordinate employees
Support subordinate employees when necessary
Assume the managerial role when the Assistant Manager/Manager are unavailable
Requirements
Must be bilingual in Japanese/English
Proven experience in freight forwarding/logistics industry (for supervisor position)
Proficient in standard logistics software
Excellent analytical, problem solving and organizational skills
Ability to work independently and handle multiple projects
Excellent communication and interpersonal skills
Record of successful distribution and logistics management
Demonstrable ability to lead and manage staff
Entry level applicants are welcome for clerk level position!