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Japanese Bilingual Freight Forwarding Clerk OR Supervisor (2073)

Torrance, CA, USA

Job Type

Full-Time; Direct-Hire

About the Role

Location: Torrance, CA Industry: Freight Forwarding Shift: Monday to Friday; 8:30AM to 5:30PM (1 hour lunch) Compensation: $45,000 - $55,000/YR (Clerk Position) + benefits $55,000 - $65,000/YR (Supervisor position) + benefits

Main responsibilities are:

  • Research and plan the most appropriate route for shipments considering the nature of items and the requirements set by customers

  • Arrange appropriate packaging considering the climate, weight, nature of goods, costs, delivery and warehousing of goods at the final destination

  • Obtain, check and prepare any required documentation to meet customer and insurance requirements

  • Coordinate with third party vendors to transfer items smoothly in accordance with customer requirements

  • Arrange payment of freight fees and other associated charges

  • Keep track of shipping status using assigned systems

  • Issue invoices to customers according to quotation mutually agreed

  • Update standard operating procedures (SOPs)

  • Prepare quotations according to customers’ requests; Ensure quotations are competitive and reasonably profitable by negotiating with subcontractors and vendors

  • Handle, troubleshoot and assist customers in a timely manner to resolve claims

  • Provide accurate shipping information to custom brokers for timely clearance

Assistant Manager position includes:

  • Supervise the activities of subordinate employees

  • Support subordinate employees when necessary

  • Assume the managerial role when the Assistant Manager/Manager are unavailable


  • Must be bilingual in Japanese/English

  • Proven experience in freight forwarding/logistics industry (for supervisor position)

  • Proficient in standard logistics software

  • Excellent analytical, problem solving and organizational skills

  • Ability to work independently and handle multiple projects

  • Excellent communication and interpersonal skills

  • Record of successful distribution and logistics management

  • Demonstrable ability to lead and manage staff

  • Entry level applicants are welcome for clerk level position!

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