About the Role
Location: Gardena, CA (Hybrid/Remote; but must be able to commute to office as needed) Industry: ECommerce Shift: Monday to Friday; 9:00am to 6:00pm Compensation: $65,000/YR~ (Exempt) + benefits
Job duties include:
Supervise logistic team and report to Sr. Operations Manager.
Create inventory reports, client reports, process documentation, customer service logs, training and safety records
Develop and maintain demand planning order forecasts
Recommend purchase of new or improved technology, such as automated systems
Implement specific customer requirements, such as internal reporting or customized transportation metrics
Resolve problems concerning transportation, logistics systems, imports or exports, or customer issues
Develop risk management programs to ensure continuity of supply in emergency scenarios
Plan or implement improvements to internal or external logistics systems or processes
Recommend optimal transportation modes, routing, equipment, or frequency
Participate in carrier management processes, such as selection, qualification, or performance evaluation
Negotiate transportation rates or services
Monitor product import or export processes to ensure compliance with regulatory or legal requirements
Establish or monitor specific supply chain-based performance measurement systems
Ensure carrier compliance with company policies or procedures for product transit or delivery
Direct distribution center operation to ensure achievement of cost, productivity, accuracy, or timeliness objectives
Design models for use in evaluating logistics programs or services
Create policies or procedures for logistics activities
Collaborate with other departments to integrate logistics with business systems or processes, such as customer sales, order management, accounting, or shipping
Analyze the financial impact of proposed logistics changes, such as routing, shipping modes, product volumes or mixes, or carriers
Supervise the work of logistics specialists, planners, or schedulers
Plan or implement material flow management systems to meet production requirements
Direct inbound or outbound logistics operations, such as transportation or warehouse activities, safety performance, or logistics quality management
Analyze all aspects of corporate logistics to determine the most cost-effective or efficient means of transporting products or supplies
Direct or coordinate comprehensive logistical or reverse logistical functions for product life cycles, including acquisition, distribution, internal allocation, delivery, recycling, reuse, or final disposal of resources
Negotiate with suppliers or customers to improve supply chain efficiency or sustainability
Communicate freight transportation information to customers or suppliers, using transportation management, electronic logistics marketplace, or electronic freight information systems, to improve efficiency, speed, or quality of transportation services
Perform inventory count and maintain accuracy of inventory. Investigate any discrepancies and report the root cause
Requirements
Bachelor’s Degree in business or related field; or equivalent work and education experience with management experience
Minimum 3 year experience with overseeing e-commerce projects; must include B2C, OMC, Call Center or fulfillment experience
Well-developed written and verbal communication skills in English and Japanese
Proficiency in MS Office (Outlook, Word, Excel, PowerPoint, etc.)
Experience in working with EDI feed and logistics companies
Exercise independent judgment and basic reasoning skills
Negotiation and problem solving skills
Work independently with minimal supervision and guidance
Coordinate and complete multiple projects with oftentimes limited deadline dates
Follow-up skills, proactive, detail-oriented and well organized
Familiarity with ecommerce platform software such as Shopify, Magento or similar
Familiarity with ecommerce marketplace systems such as Amazon Seller Central or Amazon Vendor Central or similar
Familiarity with supply chain software such as UPS and Fedex
E-commerce project management software programs is a plus
May be required to travel domestically and internationally occasionally