About the Role
Location: Torrance, CA Shift: Monday to Friday, 8:00AM to 4:00PM OR 9:00AM to 5:00PM* Compensation: $45,000 - $50,000/YR (DoE); + benefits *Cannot change once you choose your shift
Job duties include:
Preparing and providing shipping quotes to customers
Negotiating the contract terms and shipping charges with vendors and courier services
Coordinating daily operations with the Shipping Manager
Creating and maintaining a report of the daily shipping activities
Resolving any customer queries and complaints
Obtaining shipment invoices and checking the accuracy of the same
Assisting in preparing and printing shipping labels
Checking whether the shipping contents match the shipping label details
Packing and assembling boxes or packages to be shipped
Checking and keeping a track of the inventory supplies
Communicating and understanding the customer’s preferred courier mode
Scheduling packages for shipment
Requirements
Must be bilingual in Japanese/English
Past experience in shipping coordination
Strong time management and organizational skills
Good communication and interpersonal skills
Proficiency in Microsoft Office particularly Excel
Detail-oriented and highly motivated individual
Strong analytical and problem-solving skills
Displaying multitasking abilities
Ability to offer excellent customer service