Japanese Bilingual Shipping Coordinator (2092)

Torrance, CA, USA

Job Type

Full-Time; Direct-Hire

About the Role

Location: Torrance, CA Shift: Monday to Friday, 8:00AM to 4:00PM OR 9:00AM to 5:00PM* Compensation: $45,000 - $50,000/YR (DoE); + benefits *Cannot change once you choose your shift

Job duties include:

  • Preparing and providing shipping quotes to customers

  • Negotiating the contract terms and shipping charges with vendors and courier services

  • Coordinating daily operations with the Shipping Manager

  • Creating and maintaining a report of the daily shipping activities

  • Resolving any customer queries and complaints

  • Obtaining shipment invoices and checking the accuracy of the same

  • Assisting in preparing and printing shipping labels

  • Checking whether the shipping contents match the shipping label details

  • Packing and assembling boxes or packages to be shipped

  • Checking and keeping a track of the inventory supplies

  • Communicating and understanding the customer’s preferred courier mode

  • Scheduling packages for shipment

Requirements

  • Must be bilingual in Japanese/English

  • Past experience in shipping coordination

  • Strong time management and organizational skills

  • Good communication and interpersonal skills

  • Proficiency in Microsoft Office particularly Excel

  • Detail-oriented and highly motivated individual

  • Strong analytical and problem-solving skills

  • Displaying multitasking abilities

  • Ability to offer excellent customer service