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Sales Account Manager

Torrance, CA, USA

Job Type

Full-Time; Direct-Hire

About the Role

Location: Torrance, CA

Shift: Monday to Friday; 9am - 5:30pm

Compensation: $80,000 - $90,000/YR~ (DoE) + benefits

Main responsibilities are:

Ø Sales Promotions

  • Contacts potential customers both in person by phone and by email on a daily basis.

  • Identifies sales prospects and contact them and other accounts as assigned.

  • Determines customers’ needs; plans a sales strategy to sell the products.

  • Responsible for developing the sales strategies for designated areas and updates the strategies frequently to match the management’s decisions.

  • Develops and maintains sales materials to be presented to the customers.

  • Conducts sales and technical presentations and introduces promotional products to both existing & potential customers

  • Develops sales relationship with customers by following up frequently.

  • Develops sales and action targets and submits monthly action plan; Actively implements the strategic sales plan accordingly.

  • Follows up on new leads and referrals resulting from sales activities.

  • Communicates with existing and potential customers seeking sales opportunities as well as identifying market trends.

  • Submits weekly activity/call reports concerning customer-related (sales) activities; keeps the Management informed.

  • Responsible for reporting customer related activities frequently.

  • Recommends management for tradeshow/convention plans and preparation.

  • Develops greater knowledge and familiarity with the Company products and as well as industrial knowledge.

Ø Customer Service

  • Responsible for answering customers’ sales & technical questions and inquiries about the products.

  • Stays involved and works closely with customers for smooth transactions.

  • Provides information regarding current pricing, changes in service, and discontinuance of items.

  • Supports Shipping Team and/or communicates with customers if necessary.

  • Handles and gathers necessary information regarding customer complaints related to the quality of the products inquired, communicates and shares information with the manager for the resolution to ensure customer satisfaction.



  • Bachelor’s degree (B.A.) from four-year university; or equivalent combination of education and experience.


  • Sales related work for more than 5 years preferred.

  • Food additives/Food BtoB sales experience is a plus

  • Others

  • Must be able to do business trips, preparation for trade shows, and attending to trade shows

  • English is the primary language, but Japanese bilingual or an interest in Japanese culture is a big plus

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